GPI Return Policy:
If on the off chance you have any issues with a GPI product working or fitting on your drums, we encourage you to contact us via email so we can provide assistance. We are almost always able to troubleshoot any problem to make sure our products work the way they are intended on your drums.
Please contact GPI within 15 days* of purchasing your product if your order arrives damaged, defective or missing parts. GPI reserves the right to impose a 15% restocking fee for any product that is returned and deemed not to be damaged or defective. Additionally, the original shipping charge will not be refunded. In the event your return request is past a 30 day return window*, no returns will be accepted and no refunds will be made. Please contact GPI before returning any order.
*Includes weekends and holidays.
If on the off chance you have any issues with a GPI product working or fitting on your drums, we encourage you to contact us via email so we can provide assistance. We are almost always able to troubleshoot any problem to make sure our products work the way they are intended on your drums.
Please contact GPI within 15 days* of purchasing your product if your order arrives damaged, defective or missing parts. GPI reserves the right to impose a 15% restocking fee for any product that is returned and deemed not to be damaged or defective. Additionally, the original shipping charge will not be refunded. In the event your return request is past a 30 day return window*, no returns will be accepted and no refunds will be made. Please contact GPI before returning any order.
*Includes weekends and holidays.